Boarding at Heartland Pet Resort
Request Boarding for your Pet
Reservations are required. Make your reservation by clicking the customer links above, by sending us an email at heartlandpetresort@gmail.com or calling us at 712-262-5778.
Safe, clean and fun, our country resort is the ultimate pet destination. We help pet owners who are looking for a spacious and comfortable place for their 4 legged fur children to stay where they can feel confident about leaving their beloved pet at the pet resort. Our trained staff loves animals and look forward to lavishing your dog with personal attention while striving to consistently provide our guests with the highest quality of care possible. We have several large outdoor play yards some designed to just be able to cut loose and run free and some have fun play equipment set up such as the agility equipment. When the weather is not agreeable to spend time outside playing we have a fun large in our indoor area. When your dog is not busy playing, they can relax in their suites comfortably furnished with cots, beds and blankets. We are dedicated to providing the ultimate in comfort, health and safety for each of our guests and we strive to make every guests’ experience as enjoyable as possible. Each of our guest rooms offers all the services you expect from a luxury resort including:
Dog Boarding
Our Standard Rooms Offer
- Clean, comfortable, climate-controlled surroundings
- Fresh water available in room at all times and freshen multiple times daily
- Meals prepared especially for your pet (your food or ours)
- Veterinarian Prescribed medications administered upon request.
- Food dishes washed after every meal
- Raised cots and clean bedding available for every room (yours or ours)
- Dogs are separated into areas based on their temperment
- Various room sizes, suited to the size and number of pets
- Solid walls between rooms and stainless steel/tempered glass gates for the safety and cleanliness of our guests
- Personalized, individual attention to each of our guests, "just like leaving your dog with a friend".
- Country walks and play time with vacation updates sent every 2-3 days
- Full service groom or bath available during stay at your request
Our Premium Boarding Upgrade Offers
- Everything from our standard boarding level in addition to
- A suite with an attached outdoor run. Where you dog can enjoying the country views at their leisure.
- Personalized play sessions with vacation updates sent daily
Our VIP (Very Important Pup) Boarding Upgrade Offers
- Everything from our standard and premium levels in addition to
- A doggie couch in their suite
- Their very own TV/radio/fish tank to enjoying watching while they are lounging in their suite
- A day of enrichment every other day which includes 3 enrichment play sessions and an enrichment snack session throughout the day
Cat Boarding
Located in a separate building away from our dog guests our kitty condos feature floor to ceiling climbing walls. We provide litter, litter boxes, bowls and blankets/beds but we ask that you bring their food.
Boarding Rates
(*rates are charged by half days*)
Dogs:
Standard Boarding
$36/day ($18 half day)
$54/day for two sharing suite
$84/day for three sharing suite
Premium Boarding
$55/day ($27.50 half day)
$75/day for two sharing suite
$105/day for three sharing suite
VIP Boarding
$70/day ($35 half day)
$100/day for two sharing suite
$138/day for three sharing suite
Cats:
$20/day
$25/day for two cats together
- Rates based on half days AM/PM, 1 full day minimum charge
- Only pets from the same owner may board together
- Out of hours drop-off/pick-up can be pre-arranged per appointment, out of hours fee may apply
- Weekends (Saturday - Sunday), counts as 1-1/2 days even with pre-arranged out of hours drop-off/pick-up
- Dogs sharing a room but needing separate feeding space subject to $5/day additional fee, or may need a separate room
- Reservations are required
- Proof of current vaccinations - rabies, distemper/parvo, bordatella (canine cough)
Boarding/daycare/grooming/training policies
- No boarding/grooming/training services within last 2 weeks of pregnancy
- All animals must wait 10 days after any procedure for boarding/grooming/training services
- Any stitches must be removed prior to boarding or grooming services
- No boarding/grooming/training services until at least 14 days after antibiotic finished or after date of last day coughing for any upper respiratory illness
- All dogs must be up to date on rabies, distemper, parvovirus and canine cough
- We realize life happens so we do not charge a cancellation fee as long as you let us know you will not be able to make your reservation for boarding. No shows without letting us know may be subject to a deposit prior to booking next service. All holiday bookings that do not let us know they need to cancel will be subject to a $50 cancellation fee that will need to be paid prior to next reservation plus a deposit maybe also be required for the future booking.
- Any animal found to have fleas, worms, ringworm (any fungal illness), or any other contagious illness will be put into isolation, owner will be responsible for paying any veterinary care or additional care necessary. A charge of $30 per visit to the veterinarian will be applied to the bill to cover time & cost of gas. An additional $20 per day per room will be added to the boarding total to help cover the extra cost associated with caring for an animal with a contagious illness.
- If an animal has stitches or a wound that was not disclosed prior to drop off the pet may be refused service or the owner may be ask to pick up the pet if it is discovered after drop off. If the owner is not able to have the pet picked up your veterinarian may be contacted and any additional veterinary care deemed necessary will be the responsibility of the pet owner. A $30 vet visit fee will be applied to bill for each visit needed. An additional $20 per day will be applied to boarding bill to help cover the additional cost associated with caring for an animal with an injury or stitches.
